Datacom developed a modern, user-friendly interface to IAG's successful legacy application, POLISY.
When IAG were considering their future Insurance Applications Systems Strategy in 2005 they considered a number of options including implementing a new Insurance Package. Finally IAG decided to ‘refresh’ an existing successful IAG NZ application, POLISY, in which they had invested significant IP.
Datacom as a key IT partner, and one who had an intimate knowledge of POLISY, was selected to deliver this ‘vision’. The program of work became known as ‘Web Front End’ (WFE) and it delivered a number of discrete projects, all based upon the POLISY Insurance application, a reliable and proven insurance “engine”.
The aim of the WFE is to provide a modern and efficient user interface to POLISY thereby providing workflow and navigation that is customer focused and better aligned to the tasks and processes to be accomplished. To achieve this the WFE utilises a browser based user interface, supported by a set of web services which interface with POLISY and it’s supporting Oracle database.
KiwiBiz was the name of the project that delivered a modern, user-friendly, and branded interface for quoting, selling, and maintaining Easy Biz commercial insurance policies.
Easy Biz was introduced into New Zealand by IAG as a packaged set of insurance products sold through the STATE Insurance brand of IAG and aimed at small office, home office, or self-employed type businesses. The products include insurance cover for business assets, business interruption, public liability, commercial motor vehicles, and income protection.
Easy Biz is broken into two distinct package sets – Easy Biz Retail and Easy Biz Trade, with different targeted businesses and combinations of mandatory or optional insurance components. It was essential that the solution was designed to reflect the targeted customer and the packaged approach for the insurance product.
The KiwiBiz project extended the existing WFE development for the validation, rating, acceptance, creation, storage and retrieval of Easy Biz quotes and polices. It also enhanced the client-centric UI to provide for management of client portfolios including quotes and policies, and added further search criteria.
In creating a quote, the WFE allows a user to create the customer record and qualify them for the product utilising ANZSIC codes. The details for the insurance risk cover required are captured, and the insurance quote is rated through the IAG generic rating and acceptance engine.
If the customer chooses to take up the insurance offer then the user converts the existing quote into a new insurance policy. At each step of the process there is integration with the PolyDoc documentation system to allow a modern and attractive documentation set to be produced as required.