Every business has processes that keep their operations running, such as payroll, case management or human resources functions. While necessary, these processes don’t normally add any strategic value to your organisation. In fact, they often prevent business transformation by bogging down employees in laborious processes, keeping clunky legacy systems past their due date and requiring additional capital infrastructure to sustain.
There is a way to streamline and automate these back-office processes and offload them to a consumption-based model through cloud – Business Process as a Service. With our deep experience in both business process outsourcing and cloud, Datacom can help your organisation outsource the functions that are costing you budget and time.
As a flexible and scalable solution, Business Process as a Service can be applied to a range of horizontal or vertical business processes.
Datacom's BPO team offers a variety of services to optimise your business processes.
Datacom provides contact centre and consulting services for businesses looking to deliver on strategic goals and through expert customer engagement.
Datacom administers and supports some of New Zealand's biggest registry services.
Datacom offers licensing and supporting services for third-party products.
At Cisco, customers are an integral part of our DNA and our focus is on working with our partners to transform their businesses for optimised productivity, increased innovation and sustainable growth.