Business Process Outsourcing
Datacom provides a range of outsourced business processing services for large commercial and government enterprises.
Management and quality staffing of the detailed and exacting tasks of business processing can be challenging for many organizations.
Datacom’s business process outsourcing (BPO) service provides you with the specialist people, processes and technology to deliver cost-effective services against defined, transparent service levels.
Leveraging our expertise and economies of scale we can help you control your business process environment and drive operational excellence.
Business Process Outsourcing service examples:
- Contributions management — Contributors to superannuation schemes rely on Datacom to manage and account for deductions of the right amount to the correct schemes in a timely way, through meticulous reconciliation work
- Annuity assessment — We help contributors to defined benefit schemes with our detailed understanding of scheme rules and precedents
- Benefits processing — Major government agencies entrust Datacom to get the job done correctly and on time, whatever the benefits cycle may be; daily, weekly, fortnightly, four-weekly or monthly. With strong resilience and disaster recover processes in place, should the unthinkable happen, Datacom has the resilience to ensure reliable delivery
- Pay slip processing — Even competitors outsource their pay slip processing to Datacom. We have the tools and capacity to support our own needs and those of the wider market
- Case management — Our BPO experience extends to successfully locating and getting non-enrolled truants back into schooling
Examples of work we have completed for our customers are available in the Business Process Outsourcing case studies section of the website.
If you would like more information please email BPOservices@datacom.co.nz