Infrastructure Outsourcing and Managed Services

Infrastructure Outsourcing and Managed Services

Datacom provides a flexible range of services that allow you to completely or partially outsource management of your information technology with confidence.

Businesses today face the constant challenge of keeping their ICT platforms up-to-date, secure, responsive, and always available to end-users.

Datacom’s outsourced services and solutions can be tailored to meet your individual business needs, freeing up your time and resources to focus on core business.

Using a combination of remote and onsite services, Datacom can manage infrastructure on any scale, assuming responsibility for service availability and providing single points of contact for service delivery. We use the CA Unicenter toolset and other point solutions to give lifecycle management full visibility and peace of mind.

Datacom services extend nationwide, with specific offerings tailored to suit large enterprise and government organisations, medium-sized and regional businesses.

Our Infrastructure Outsourcing and Managed Services include:

• Desktop Management — Providing nationwide, onsite, infrastructure and software support throughout the asset lifecycle
• Server Management — Remote management of Windows and UNIX/Linux server infrastructure to high levels of availability, 24x7
• Database Management — Management and monitoring of Oracle, SQL and open source databases.
• Network Management — We design, build and run network services and remote access solutions; voice, data and converged
• Data Centres — Our secure New Zealand data centres and Australia data centres provide dedicated housing, co-location, shared services, web hosting and secure network / Internet access
• Service Desk — We manage end-user incidents, problems and requests, based on the industry standard, ITIL framework.