Desk Side Support

Datacom provide preventative and reactive onsite support services across Australia and New Zealand.  

Some of the activities performed by the onsite support staff include:

• - Installations, moves and changes (Hard MACs).
   
• - Onsite support of the end user desktop environment if issue cannot be resolved remotely.
   
• - VIP onsite support.
   
• - End user Computing environment preventative maintenance tasks.
   
• - Post implementation support for projects.

Read more about Remote Support and Self Help