Datacom’s new Group CEO, Greg Davidson, today outlined recent changes to the company’s organisational structure and executive leadership team.

“Datacom’s purpose is to help organisations and communities to a better place by connecting people and technology. These changes harness the full potential of Datacom Group, leveraging our size, scale and expertise to create exceptional capabilities for our customers, and great opportunities for our people,” said Davidson.

Datacom Group is now aligned into four market-facing businesses, which focus on specific geographies or sectors: Australia Commercial, New Zealand Commercial, Public Sector A/NZ, and International. These operate alongside the Group-wide Connect, Operations, and Products & Marketing businesses. The People and Finance corporate functions will continue to support the Group unchanged.

These new business units comprehensively align Datacom’s go-to-market strategies, and include unified sales, customer advocacy, products, software development, cloud, ITO, networks and data centre services across Datacom.

The new structure follows an extensive proactive planning programme that involved seeking in-depth feedback from Datacom’s customers across the region.  The resulting organisational structure and go-to-market approach best prepares the business to meet its customers’ future demands.

Datacom will be continuing to make significant investments to balance its strong existing portfolio with emerging growth areas. This will include an emphasis on new approaches to professional services, including software development, digital transformation, customer experience, infrastructure automation and transformation, data and artificial intelligence/machine learning, network design and deployment, and cybersecurity.

“These changes will enable our most experienced leaders to bring their experience, insight and imagination directly to our customers, and to the management of our business. This customer and market-driven strategy will best apply our expertise from across the entire company.  I’m pleased that we have been able to do this while still retaining the strong local culture and leadership in each of our locations,” said Davidson.

The Datacom Leadership Team


Greg Davidson – Datacom Group CEO
Greg brings over 28 years of industry experience to his role, and has been with Datacom since 1997. Greg was appointed New Zealand CEO in 2007, and became Systems A/NZ CEO in 2017 where he led the business through a period of bold, sustainable growth and innovation. As previously announced in November, Greg Davidson replaces Jonathan Ladd as Datacom Group CEO as of 1 April.

(In alphabetical order):

Alexandra Coates – Chief Operating Officer
Alex has more than 14 years of global IT experience, focused on IT outsourcing and operations. Alex joined Datacom in 2011 as Victoria Director, significantly growing its business and market presence. As Chief Operating Officer and head of the Operations business, Alex will be focused on growing Datacom’s efficiency and service delivery of its scale activities including IT Outsourcing (ITO), network management, and product back office. 

Siobhan Gallacher – Chief People Officer
Siobhan is a senior HR executive with over 20-years’ experience linking talent strategy to organisational performance and results. Siobhan joined Datacom in mid-2017 to drive the Group’s people strategy for its 5,200+ workforce, and is focused on building a high performance team culture to facilitate the Group's continued growth and development.

Amanda Goddard - Company Secretary, and Strategy, Performance, Commercial, Transformation Lead
Amanda has been Datacom Group CFO since May 2015 with 20 year’s industry experience in telecommunications and IT professional services. Amanda is currently leading Datacom’s finance transformational change programme. She has now been elevated to the Company Secretary role, liaising between the Leadership Team and the Datacom Group Board, and is responsible for Strategy, Business Performance, Legal/Commercial and Internal Transformation.

Kirsty Hunter - Managing Director, Datacom International
Kirsty has over 20 years’ experience in designing and deploying technology enabled customer service solutions, delivering results for leading local, international and public service organisations. As Managing Director of Datacom Connect, Kirsty oversaw Datacom’s expansion into South East Asia, Europe and the US. In her role as Managing Director Datacom International, Kirsty focuses exclusively on those markets to drive further growth opportunities for Datacom’s global customers and partners.

Vernon Kay – Managing Director, New Zealand Commercial
Over the past 23 years Vernon has grown Datacom’s software, networking and security businesses in New Zealand. He has led the Auckland business since 2015, and as Managing Director New Zealand Commercial, focuses on leading Datacom’s customers through their transformation journeys using software, network management, cyber security, IT outsourcing, and cloud solutions.

Jonathan Ladd - Executive Chair, Datacom International
Jonathan steps down as Datacom Group CEO, a position he has held since August 2010, to take up the Executive Chair position for Datacom International. A 40-year industry veteran, Jonathan is focusing on further growing Datacom International’s business in Asia, Europe and the Americas. He is also available to mentor and support other Datacom senior leaders. Datacom thanks Jonathan for his exceptional leadership, which saw the company double its revenue during his tenure.

Mark Muru – Managing Director, Public Sector A/NZ
Mark has worked in the ICT sector for more than 25 years, with a focus on ICT outsourcing, software development and engineering. Since 2012, he has been Datacom’s Wellington Director. As Managing Director Public Sector, Mark is responsible for directly providing services to government in Wellington, Canberra and Western Australia along with public sector and government support to all other Datacom locations.

Bob Peebles – Managing Director, Australia Commercial
Bob has more than 33 years’ experience in the Australian IT Industry, across all facets of the Consulting, Delivery and Managed Services domains. He joined Datacom in 2017 as head of its Software Australia business. As Australia Commercial Managing Director, Bob is building new sales capabilities in Australia, growing the ITO and software business and focusing on Datacom’s public cloud offerings.

Stacey Tomasoni - Managing Director, Datacom Connect
Stacey brings 15 years of management experience in the fields of service delivery at scale and customer experience. She joined Datacom in 2008, and was appointed Connect Director in 2017. As Managing Director, she continues to drive differentiated services that combine operational mastery, service design, AI, analytics and intelligent customer engagement platforms across the Group.

Jonathan Usher - Managing Director, Group Products & Marketing
Jonathan brings over 25 years of technology related product and marketing experience to his role. Jonathan’s teams are responsible for Datacom’s various product offerings including Datacom’s data centres, hybrid and private cloud, local government solutions, and payroll solutions.  In addition Jonathan’s teams provide marketing and communications leadership for all of Datacom’s business.

Rachel Walsh – Datacom Group Chief Financial Officer
Rachel joins Datacom from Abano Healthcare, where she has been CFO for the past five years. Rachel has 25-years’ experience in the finance sector, working across Hong Kong, New Zealand and the USA. Rachel replaces Amanda Goddard as Group CFO, and will be tasked with further enhancing Datacom’s financial discipline and efficiency, positioning the business for further growth.

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About Datacom

With over 5,200 people, and annual revenues of over $1.2 billion, Datacom is one of Australasia’s largest professional IT services companies. Datacom has extensive expertise in the operation of contact centres, data centres, the provision of IT services, software engineering and application management, as well as payroll and customer service design and operations. Founded in 1965 and operating across Australia and New Zealand, Asia, Europe and the Americas, Datacom has a successful trading history of consistent growth and profitability from a track record of delivering innovative, cost effective digital and technology solutions.