Datacom, one of Australasia’s largest independent business technology solutions providers today announced that it has successfully completed hand over of all ICT infrastructure and support services to the Australian Government Department of Health as part of its $242 million support services contract.

The 5 year contract, awarded to Datacom in March this year, is considered a ground-breaking departure from traditional IT Services outsourcing,  as it is the first of its kind to be constructed solely around an outcomes-based, fully managed consumption-based pricing model that provides Datacom with the autonomy to deliver a solution set which best fits the Department’s needs.

In Canberra, Datacom has a large dedicated team predominately located on site with the Department of Health. Service Desk services are provided out of Datacom‘s office in Queensland.

Lisa Thorburn, Datacom ACT Director said “Datacom is committed to delivering market leading technologies to government and enterprise.   We have a proven track record working with all levels of government and this has enabled us to build a strong team nationally who were able to deliver this complex and sizeable transition on time and to expectation. We look forward to continuing to develop our relationship with the Department of Health.”

Datacom ‘s portfolio of federal government clients now includes CrimTrac, the Department of the Environment, the Australian Taxation Office, the Australian Competition and Consumer Commission, the National Health and Medical Research Council and Airservices Australia.