We can provide devices, software and back-end systems on any scale, tailored to any industrial sector, but we also know that managing a mobile fleet is your core business.
So, let us help you:
Our approach to MMS is based on our IT service management practice. It’s designed to deliver measured services to all mobility users - independent of the hardware platform, operating system, mobile application platform, Telco or any other third party element providers. We will orchestrate all parties to deliver cohesively against agreed service levels.
Think of it as having a separate service desk for your mobility fleet with specialist mobile service.
The Datacom Managed Mobility Service (MMS) is foundered on ITIL principles, with powerful tools, used by a team of specialist mobility support staff who manage and resolve issues directly with your mobile workers. It can include:
We support mobile fleets from 50 to thousands of users from our specialist Christchurch-based team.
Our approach is to get to know your mobility needs and tailor a service for you using any or all of the service component listed.
Specifically designed for use with LTL freight and consignment management of barcoded and non-barcoded items where tracking both an item and consignment are critical.
Tracks all parcels going from the ingestion point in your courier network to the depot or hub, through the delivery drivers’ On Board process (OFD) and to the end receiver.
Delivers job dispatch, pick-up and delivery with interim stops, Proof of Delivery, photo capture and GPS.
Provide the in store capability to make sure you parcels are tracked right to the end of the process in real time.
Provides robust message-based communications framework that is significantly scalable.
Industrial strength, tried and tested.
This web-based management console can be delivered to your environment or as a Service hosted by Datacom.
Helps ensure you have the right assets in the right place at the right time.
Secures real time visibility for the operation and management teams.